![]() ![]() Your LSP applied exactly the same process, so you’re expecting high standards, low costs, and fast TAT. ![]() Yesterday, you sent them another project with exactly the same instructions. You checked the deliverables yourself to ensure they met the requirement. You specifically instructed your language services provider (LSP) to keep all product names the same as they appear in the source. Say you had 2,000 words to translate into 15 languages last week. Which option is more appealing? Now, a localization scenario… You can either check on him every five minutes to make sure he’s still in the yard, or you can build a fence to ensure he can’t run away. Imagine you own a dog called Rufus who has a habit of running away when he’s let out of the house. As the movement matured and improved, it developed into what we now know as quality management.and a real-life scenario The 1980s brought the rise of total quality management (TQM) as a methodology to ensure quality through the coordination of all the processes in a company. Thirty years later, QA and auditing developed out of the realization that quality could be improved earlier in the process and therefore should be managed from the source. In the 1920s, QC came to life as a method for ensuring that requirements were met in final products. Following the Industrial Revolution and the rise of mass production, companies realized the need to better define and control their processes. ![]() Quality as a concept has been known for years, but it only started to receive prominence in the 20th century. A bit of history first…Īccording to ISO 9001:2015, quality is “the degree to which a set of inherent characteristics of an object fulfill requirements.” In localization terms, this refers to meeting client requirements, while also sticking to industry and language standards. By doing so, you ensure that you’re getting the most out of your investment. If your business routinely calls for language translation services, it’s crucial that you understand exactly how QA and QC factor into the process. The truth is, while the two are closely related, QA and QC are fairly different concepts. Very often, the terms quality assurance (QA) and quality control (QC) are used interchangeably. ![]()
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